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Privacy Policy
Effective Date: 2025
Plug Into AI (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website [www.plugintoai.co.uk] or use our services.
1. Information We Collect
Personal Information: Name, email address, phone number, billing details when you purchase our service.
Usage Information: Data about how you interact with our website (IP address, browser type, pages visited, time on site).
Cookies: We use cookies and similar tracking technologies to improve site performance and measure usage.
2. How We Use Your Information
To provide and manage our services.
To process payments and send invoices.
To respond to inquiries or customer support requests.
To improve website performance and user experience.
For marketing purposes (with your consent).
3. Sharing Your Information
We do not sell or rent your personal data. We may share information with:
Trusted third-party service providers (payment processors, hosting providers).
Law enforcement or regulators if required by law.
4. Data Retention
We only keep personal data as long as necessary to fulfil the purposes outlined or as required by law.
5. Refund Policy
All payments are final. Plug Into AI operates a no refunds policy, as outlined in our Terms & Conditions. Once service delivery has commenced, no refunds will be issued under any circumstances.
6. Your Rights
You have the right to:
Access the personal data we hold about you.
Request corrections or deletion.
Withdraw consent for marketing.
7. Security
We take appropriate technical and organisational measures to secure your information against loss, misuse, or unauthorised access.
8. Contact Us
If you have questions about this Privacy Policy, contact us at:
0800 634 4385